When we think of employer branding, we often focus on attracting and retaining top talent. However, an often overlooked but equally crucial aspect of employer branding is offboarding. How a company handles the departure of its employees can leave a lasting impression and significantly impact its reputation. In this blog post, we'll delve into the importance of offboarding in employer branding and highlight the role of an alumni network program in this context.
Offboarding, the process of transitioning employees out of an organization, is a pivotal moment that can shape how both departing and remaining employees perceive the company. Here's how offboarding contributes to employer branding:
1. Employee Experience Matters
Employees remember how they were treated when they left a company. A respectful and supportive offboarding experience, including clear communication and assistance with the transition, leaves a positive impression. Conversely, a negative offboarding experience can tarnish a company's reputation and deter potential candidates.
2. Word-of-Mouth and Online Reviews
Former employees who had a positive offboarding experience are more likely to speak well of the company, both in personal conversations and online reviews. Negative experiences can lead to disgruntled ex-employees sharing their grievances, potentially deterring prospective hires.
3. Glassdoor and Employer Review Sites
Websites like Glassdoor have become go-to resources for job seekers looking for insights into company culture and employee experiences. Negative offboarding experiences can result in unfavorable reviews, damaging a company's employer brand and making it less attractive to potential talent.
4. Employee Referrals
Current employees often refer friends and acquaintances to their companies. A negative offboarding experience may discourage employees from making such referrals, limiting the organization's access to a valuable source of potential hires.
Companies that prioritize a positive offboarding experience and leverage the power of alumni networks are better positioned to protect and enhance their employer brand
An alumni network program plays a pivotal role in shaping employer branding during the offboarding process. Here's why it's crucial:
1. Maintaining Positive Relationships
An alumni network program enables companies to stay connected with former employees. When employees leave on good terms and have a positive offboarding experience, they are more likely to engage with the alumni network. This continued connection helps maintain a positive relationship between the company and its former staff.
2. Leveraging Positive Alumni Experiences
Alumni who have had a positive offboarding experience are more likely to share their stories and insights within the network. These positive narratives can counterbalance any negative online reviews or disgruntled former employees, helping to bolster the organization's employer brand.
3. Talent Pool for Rehire
Alumni networks provide a valuable talent pool for potential rehires. Former employees who left for personal or career development reasons may be eager to return. Their familiarity with the organization reduces onboarding time and costs, making them attractive candidates for reemployment.
4. Knowledge Transfer and Mentorship
Alumni can offer valuable knowledge transfer and mentorship opportunities to current employees. Their insights and experiences can help with employee development, leadership training, and overall skill enhancement within the organization.
5. Brand Advocacy
Alumni are often passionate about their former employers. They can become strong brand advocates, helping to attract potential clients, customers, and even future employees through referrals and positive word-of-mouth.
Offboarding is a crucial element of employer branding, and it should not be underestimated. Companies that prioritize a positive offboarding experience and leverage the power of alumni networks are better positioned to protect and enhance their employer brand. By maintaining positive relationships with departing employees, organizations can build a strong alumni community that not only benefits the company but also contributes to a positive industry reputation, making them a more attractive destination for top talent. In a world where employer branding can make or break an organization, effective offboarding and alumni network programs are essential tools for success.